911

When a caller calls 9-1-1 the most important thing to convey to the call taker is location location location. Many times the caller can give this information but in some cases they can’t. This is where call location technology comes into play.

Information coded inside the call sends location data to the 9-1-1 call taker.

For the past 30 plus years the public has become accustom to the fact that when you call 911 from a land line that your address (Automatic Location Identifier or ALI) and phone number (Automatic Number Identification or ANI) information is displayed for the call taker on the other end of 9-1-1. This has given the public and first responders a level of comfort that even if you can’t speak if you can dial 9-1-1 we will find you. This is true.