Brooks Running exceeds my wildest expectations with their customer service. Brooks replaced my pair of running shoes that were coming apart.
I have been reading some business books lately in between my history/biographies. I picked up Mark Cuban's How to Win at the Sport of Business: If I Can Do It, You Can Do It on Amazon for the kindle for $1.99. It was a quick read but I cannot believe the advice and ideas that it has spawned for me.
My favorite ad from the Super Bowl was Dodge's use of Paul Havey's God Made a Farmer. Paul Harvey's God Made a Farmer And on the 8th day God looked down on his planned paradise and said, "I need a caretaker!". So, God made a farmer! God said I need somebody to get up before [...]
I have seen Geico adds ad nauseum for years. I always just thought they were some cheesy insurance company. Recently my mind was changed about them. Here is my story. I was driving home from the car show and as I exited the freeway and was stopped at the light a young kid rear-ended us. I [...]
You all know I work in Information Technology for 9-1-1. The older I get the more important customer service is to me. Service is the difference in making me a happy IT person or a tyrant. With the economy the way it is we know that price is often an issue. To me price isn't [...]