Brooks Running exceeds my wildest expectations with their customer service. Brooks replaced my pair of running shoes that were coming apart.
I have seen Geico adds ad nauseum for years. I always just thought they were some cheesy insurance company. Recently my mind was changed about them. Here is my story. I was driving home from the car show and as I exited the freeway and was stopped at the light a young kid rear-ended us. I [...]
You all know I work in Information Technology for 9-1-1. The older I get the more important customer service is to me. Service is the difference in making me a happy IT person or a tyrant. With the economy the way it is we know that price is often an issue. To me price isn't [...]
I swear most days it feels as if the vendors who supply products and software for my day job are in a competition to provide us with the absolute worst service ever. They seem to go out of their way to take our money quickly and provide the absolute least in return. I hate that [...]
I have a love hate relationship with my internet service provider. I love one thing... the speed but hate almost everything else. Here are a list of things I would change if I were magically put in charge at Comcast. Really I need to reboot my modem weekly? Every week without fail I get to [...]