You all know I work in Information Technology for 9-1-1. The older I get the more important customer service is to me. Service is the difference in making me a happy IT person or a tyrant. With the economy the way it is we know that price is often an issue. To me price isn't [...]
I swear most days it feels as if the vendors who supply products and software for my day job are in a competition to provide us with the absolute worst service ever. They seem to go out of their way to take our money quickly and provide the absolute least in return. I hate that [...]
The internet became the great equalizer of men when it became a medium for the customer to exact justice upon a particularly bad experience. Every year I am reminded of a bad snowmobile rental experience. Recently I have received over 20 emails asking me about Golden Rentals in Murray, Utah. I should have saved them [...]
Dishnetwork customer service fail.
Why is it that some people have more trouble with their cars than others? I rarely have any trouble but my wife on the other hand attracts trouble like bees to honey. Last night she comes out to her car and it has a flat tire. I am home babysitting the kids Sydney and Zach. [...]