Eran Bair

2001 West 2175 North, Lehi, UT 84043 (801) 362-8490 eran_bair at hotmail.com

Job Related Skills 

I have a wide variety of computers skills ranging from programming, to network design, administration, and maintenance to help desk and technical support. Excellent Team Working Skills developed through years of working on various teams, Excellent Verbal and written communication skills, Excellent Client Management Skills developed through years of Retail Sales and Technical Support Experiences, Great Ability to Adapt to new Technologies and Experiences, Easy Going personality that works well with all personality types.

Valley Emergency Communications Center Communications Technician (System and Network Administrator) 7/05 to Present

• Maintenance and administration of a 911 emergency communications LAN/WAN network including computers, servers, and phones.
• Administrator for Spillman Computer Aided Dispatch (CAD)
• Administrator for FATPOT Landmark, PSI and FATPOT Media Website (Police Records Systems)
• Assists with maintenance and administration for Avaya/Definity phone system including wiring and switch programming.
• Administrator for Plant Vesta Call Center Suite using Meridian Phone Switches.
• Maintenance and administration of Windows Active Directory and 12 Windows Servers and 4 HPUX Unix servers
• UNIX system administrator with over 600 users including 12 Police and Fire Agencies
• Maintenance and administration of a standard business computer network with approximately 100 users.
• Help Desk/PC Tech for approximately 120 in house users and 600 remote users.
• Designed and built Intranet and maintains Internet site.

Sundance Webmaster & IT Assistant (System and Network Administrator) 2/02-07/05 

• Maintain and Administer Novell Network, Novell NDS, GroupWise 5.5 Email Server, SCO UNIX Micros Servers, Windows 2k & 2003 Servers including domain server and 98, 2k and XP Pro workstations, Micros Point of sale System, DataPlus Accounting System, Springer Miller Reservation System, Delphi Guest Services System, NAS device, web and ftp servers.  
• Maintain and Administer Avaya/Definity phone system including wiring, switch programming, trouble-shooting and repair.
• Maintain and Support 100 workstations with over 150 users, including help desk and hardware/software trouble shooting, software support and recommendation, hardware repair and upgrades
• Installed and Maintain including helpdesk DSL Solution for 100 lodging rooms.
• Designed, built, marketed and maintain web presence, including dynamic content.
• Increased web traffic 3 fold, increased online sales from 4% to 12%,
• Developed and implemented Email Marketing Strategy with click through rates averaging 23%.  
• Member of the Sundance Marketing Board helping to further marketing and advertising ideas bringing ideas to reality.

Glenwood Intermountain Properties 5/01-2/02

• Managed a team of 12 full time maintenance crew members
• Designed, built and implemented a database solution to track individual apartments and maintenance orders
• Improved maintenance team output efficiency by 18%
• Reduced the maintenance wait time of residence by 50%
• Reduced Parts cost by 15%
• Direct customer liaison for 5 major apartment complexes housing over 6000 Brigham Young University students

Springville High School 2/01-5/01 (part-time volunteer job)

• Computer Lab Technician responsible for 35 PC and 35 Macintosh computers. Duties include maintenance, backup, repair, re-imaging, technical support and Network Administration of Novell Network of approximately 600 students and staff.

Mindwire Interactive 10/00-12/00 (lay off)

• Web Producer- creating websites for clients.  Duties included html, graphic design/layout, flash and client interaction/management
• Was instrumental in the creation of websites for these clients Xactware, Mountain Oil, Dvine Flavors, Novell Intranet
• Network Administrator, PC Technician, Helpdesk

Sera Nova 12/99-9/00 (lay off)

• HTML Content Specialist for Volkswagen of America’s Website www.vw.com
• Created HTML documents, Maintained and Updated US/Canadian VW Website, Audi/VW Tech, Audi/VW Dealer Art
• VW Projects Include: DriversFest 2000, French Accesorizer, VW Beetle Online Buying Project, VW Tech, VW Art, VW Specs, VW Configurator, Audi Arms and portions of various other clients projects
• Supported over 2000 VW/Audi Dealers with advertising web needs via intranet

Colorspots.com 4/99 – 1/03 (Co-Owner)

• 22% of the visitors made a purchase
• Created and Designed a Commercial Web Site For a Scrapbook Company
• Designed User interface and Graphics Using a variety of Industry Tools
• Promoted and Marketed Site
• Created Content and Documentation of Products
• Installed E-commerce Solution
• Maintenance and Update of Site On a Regular Basis
• Monitored and Tracked Stats and Sales of Products

PowerQuest Corporation 5/99-12/99

• Provided Advanced Technical Support of PowerQuest Products via Email and Phone
• Created Detailed Documentation of Customers Issues and Solutions
• Helped write many Knowledge Base pages documenting procedure and fixes for problems
• Created Documentation of Issues and Solutions for PowerQuest Products.
• Tracked Software Issues and Researched Technological Advances and their relationship to PowerQuest Products
• Helped Customers with Data Recovery, Boot Problems and use of PowerQuest Products

Institute for Network Professionals/Mountainland Applied Technical Center 3/99-4/99 (contract)

• Developed curriculum for FrontPage 98 class                                                          
• Taught FrontPage 98 and HTML programming

Corel Corporation 5/97-9/98 (lay off)

• Worked on the development and localization WordPerfect Suite 8 for Danish Including inserting translations with different tools
• Worked with databases, sizing, bug fixing, code editing and updating, individual vendors, translators, QA/Testers and developers 
• Worked on the development and localization Presentations Suite 8 for Finnish, Swedish, Portuguese, Italian, and Spanish
• Worked directly with Netscape and developers 
• Helped develop a state-to-art localization process for WordPerfect Suite 9 
• Created and developed Internet/Intranet Web pages for Internet tools team for using internally and externally w/ vendors, translators, and development and localization engineers 

Education

2006 Bachelor of Science Information Technology University of Phoenix
1998 Microsoft Certified System Engineer + Internet (WINDOWS NT 4.0), Certified Novell Administrator, A+, Certified Technical Trainer, MATC
1997 Training, Acclamation to Java, MATC
1994 General Classes, University of Utah

Recent Projects
Baby Seal Blankets www.babysealblankets.com
Evan Bair Home Inspection Servicewww.evanbair.com
Bella Fine Decor www.bellafinedecor.com
Digital Sundance www.digitalsundance.com
Sundance Resort www.sundanceresort.com
Silver Creek LLC www.silvercreekllc.com
Harris & Carter www.utahlawinfo.com
PacketBlast Networking www.packetblastnetworking.com
PacketBlast www.packetblast.com
Back Country Bound Outfitters
HBC Custom Homes
Heber Valley Railroad Mock Up
Sundance Resort Mock Up