Making a Mockery

Saturday, February 10, 2007

Service is Not Dead

Why is it that some people have more trouble with their cars than others? I rarely have any trouble but my wife on the other hand attracts trouble like bees to honey. Last night she comes out to her car and it has a flat tire. I am home babysitting the kids Sydney and Zach. We have a foster child for any of those who didn't know. I don't have the car with the car seat so I can't help. Luckily I was in the basement and didn't hear my cell phone.

Today my wife works all day from 9 to 5. No biggie we will just change the tire after work. It then hits me that another wife car incident has rendered the spare tire and wheel unusable. My sister stops by so I beg and borrow her car to take care of this issue. My wife's car is in the Wal-Mart parking lot. Happy happy joy joy I am there on a Saturday morning. To my surprise the parking spot next to her car is open. I pull up with Zach or as I like to call him "stand in my way please". I open up my sister's trunk and pull out my manly Craftsman 5 ton jack all the while people stare. Hello haven't you seen a car with a flat tire before? I loosen the lug nuts as more passersby stare as if I am stealing the flat tire. I mean after all most thieves steal flat tires instead of good tires right? So I jack up the car and put a jack stand under the frame, a very common practice. For some reason this freaked some lady out. She asks, "Are you just going to leave it like that?" Um yes I am going across the street with the tire to get it repaired. Really I should have said Blank off you blankety blank blanker. but I didn't. "It doesn't seem safe." It is but why if you don't feel safe you don't stand next to it.. "Well I don't know." Exactly you don't know so shut up and go on about your way. Isn't there someone else who needs chastisement more than I? Who honestly stands in the Wal-Mart parking lot heckling people change their flat tire? Granted it was Saturday Hell at Wal-Mart but give me a break.

I share with you this one story due to the service I received at Les Schwab Tires. I drove in with a tire my trunk on a Saturday morning. The place seemed busy but someone still greeted me at my car and asked what I needed. I was a little shocked since most businesses don't really care. The tire person took my tire and said it would be 25 minutes. I told him I couldn't wait but I would be back later. He took my phone number and I was off. I drove down the road and filled up the car with gas after I was done my phone rang and it was Les Schwab. My tire is fixed and ready to pick up. I stop back by and pick up the tire and then they didn't charge me anything for it. Wow what a surprise? My point is service like this is what used to be the norm but now it's the rare exception. So if you are looking to buy tires in Lehi or American Fork Utah, I would recommend Les Schwab.

(801) 492-0538 485 N 900 W American Fork, UT 84003-5204

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